Ticketmaster’s parent company is resolving allegations in D.C. that it misled ticket-buyers using a series of dark patterns.
After years of complaints, some customers who were overcharged for an event by Ticketmaster might finally get some of their money back. On April 20, D.C. Attorney General Brian L. Schwalb announced that Live Nation, Ticketmaster’s parent company, will pay $9.9 million in a settlement to resolve his district’s allegations that it “misled customers about ticket prices, charged deceptive fees, and used illegal pressure tactics to get fans to buy tickets for a decade.”
