Echelon's AI agents take aim at Accenture and Deloitte consulting models

Echelon, an artificial intelligence startup that automates enterprise software implementations, emerged from stealth mode today with $4.75 million in seed funding led by Bain Capital Ventures, targeting a fundamental shift in how companies deploy and maintain critical business systems. The San Francisco-based company has developed AI agents specifically trained to handle end-to-end ServiceNow implementations —…

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Italian businessman’s phone reportedly targeted with Paragon spyware

A prominent Italian businessman was targeted with Paragon spyware, according to local news reports. On Thursday, Italian online investigative website IrpiMedia and newspaper La Stampa reported that Francesco Gaetano Caltagirone was among around 90 people who received a notification from WhatsApp in January, alerting him that he had been targeted with spyware made by Paragon…

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Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all

Presented by Zendesk Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to generate about $200 million in AI-related revenue this year, double than some of its largest competitors, while investing $400 million dollars…

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Tesla’s ‘Full Self-Driving’ software under investigation for traffic safety violations

The National Highway Traffic Safety Administration (NHTSA) has opened an investigation into Tesla’s Full Self-Driving tech after receiving reports that the software caused vehicles to run red lights or cross into wrong lanes. The probe, which identified more than 50 reports of these kinds of violations (four of which led to injuries), is one of…

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