How Banyan Group survived the volatile hospitality industry


Banyan Group’s founders share insights on building a global luxury hospitality brand — and how they navigated crisis after crisis without compromising their values.

From a single resort in Phuket to a global hospitality brand, Banyan Group‘s journey has been shaped by bold bets, tough decisions and a commitment to long-term values. 

In this episode of “Managing Asia,” founders Ho Kwon Ping and Claire Chiang reflect on how they built the business, the realities of operating in a volatile industry and the principles that guided them through periods of uncertainty — including moments when the company’s survival was at risk. 

They also discuss how sustainability shapes their decision-making, why they are willing to walk away from deals and how the next generation is preparing to take the business forward across Asia and beyond. 

Watch Christine Tan‘s interview with Ho Kwon Ping and Claire Chiang by clicking the video above. 


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